Click on 'Account' in the top right menu to go to the login page, click on 'Create one', then fill in your details.

Click on 'Account' in the top right menu to go to the login page, then fill in your email address and password.

Click 'Forgot password?' on the login page and enter your email address. A link will be sent to your email to reset your password.

Step 1: Choose the item you want to purchase, select desired quantity and click the ‘add to cart‘ button.

Step 2: Review your cart and finalise your purchase by clicking on 'Checkout'. You can either check out as a guest or register as a new customer.

Step 3: The website will then securely lead you to the address and payment page.

Our streamlined warehouse system ensures efficient delivery by shipping out items shortly after full payment is received. Changing or cancelling the order may be possible if it has not been put in our warehouse system yet, but we cannot guarantee it.

Please contact us immediately if you wish to change your order and hopefully, we will be able to accommodate your request before the order is confirmed for shipment

Once your order is confirmed, courier and tracking details will be sent to your email or found with order details in your account.

You can find your purchase history in your account.

We only accept payment by PayPal.

Getting started with PayPal is very easy and quick. Registration will only take you a few minutes. PayPal enables you to link your credit card or bank account to your PayPal account so you can make your payment online without sharing your information. PayPal is being used by over hundreds of millions of people throughout the world, proving it is user-friendly and safe.

Credit card payment can be made through the PayPal portal. Please use PayPal for all payments.

Yes, all our prices are GST-inclusive.

Cefito only dispatches items after full payment is received. Payment generally takes 2-3 days to process. In some exceptional cases, it can take up to 5 days or more.

Unfortunately, Lay-by is not available at this stage.

Most of the orders will generally be dispatched the very next business day after full payment is received. When your order is shipped out, you will be notified via email with the courier details and a consignment note for your delivery status.

We currently use Australia Post (eParcel), Aramex (formerly Fastway Couriers), Allied Express and Toll

Courier details and tracking number will be sent to your email after order is dispatched. Simply go to the courier website and input your tracking number to check the delivery status.

We deliver Australia-wide, except for some remote areas. Please contact our customer service team for more information.

Currently we only ship within Australia.

All items are generally dispatched the very next working day after full payment is confirmed. Delivery times vary depending on your destination and will normally take less than 10 working days. If you do not receive your item within 10 working days, please do not hesitate to contact our customer service representative.

Currently our express post service is not available but we are working on it.

Unfortunately, pick-up is not available in order to save time for our distribution centre to dispatch all orders efficiently.

We advise contacting the courier first to find out where your items are. If the problem still cannot be solved, please contact our customer service representative.

PO box addresses are accepted if the item is dispatched through Australia Post. You will be notified on the checkout page of whether the address is accepted. If the PO box address provided is not acceptable, the item will not be dispatched until the correct address is given.

Log in to your account and change your address under Address Book.

When you proceed to the checkout page, your nominated address in your address book will be filled in. If you would like to ship the order to another address, please fill in the correct address in the boxes.

At this stage, we do not offer combined shipping.

All products purchased from Cefito.com.au include warranties. They are generally offered with minimum 12-month warranties.

Please contact our customer service team for further assistance. You can submit a contact form with your order number. This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.

Please contact our customer service team for further assistance. You can submit a contact form with your order number. This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.

Please contact our customer service team for further assistance. You can submit a contact form with your order number. This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.

It generally takes up to 2 working days to process refunds and we will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.

If an item needs to be returned due to it being damaged, faulty or for a warranty claim, please contact us first as we may have alternatives. Should we decide it needs to be returned, we will arrange for the item to be returned at our expense.

Even if you need to return the item due to a change of mind, please contact us first. We can arrange the return of the item, with the return postage cost deducted from your refund.

With a 15% restocking fee, you have the option to return any unopened, unused item in its original packaging that you bought from Cefito for any reason within 14 days of receiving the item.

Unfortunately, warranty is non-transferrable. However, if you are our retailer, warranty will be provided to your customers.

All our products come with the minimum 12-month warranty required by law.

Some products have extended warranties, so please refer to product pages for individual warranty periods.

Please click here for our full Warranty and Refunds Policy.

Clicking on an item will take you to the individual product page with descriptions and specifications. Cefito will take reasonable measures to ensure the accuracy of the product description. As Cefito is a megastore selling various types of goods, we may not have the expertise to answer all the technical questions. Under such circumstances, we will contact our manufacturers for the answer or advise you to seek a solution on the internet to assist you with your purchase decision.

Cefito apologises for the incorrect product description provided when you placed your order. Please contact our customer service representative with your order ID so that we can solve the problem shortly.

Cefito only accepts orders from adults over the age of 18. By placing your order on our website, you are certifying that you are over 18 years old.

Please click ‘Become A Retailer’ at the bottom of the page.

We welcome everyone to use our dropship service. Please click ‘Become A Retailer’ at the bottom of the page.